Pays/Delete Account
Home

Request account deletion

You can request deletion of your Pays Wallet account and associated personal data by contacting us from the email address linked to your account. We may retain limited records where required for security, fraud prevention, legal, regulatory, or compliance obligations.

How to request deletion

  1. Email us from the address linked to your Pays Wallet account.
  2. Use the subject line "Delete my Pays Wallet account".
  3. Include your account email and any wallet address you want us to verify.
Email deletion request

We will respond according to the timelines described in our Privacy Policy.